Telecommunications Policy and Cities
The development and management of the telecommunications infrastructure
in all nations (with the exception of the US) has, until recently,
been under public control. In the US, the telecommunications infrastructure
has been largely built by AT&T, several independent telephone
firms, and numerous rural telephone companies. Although privately
owned, all functioned under close governmental regulation. A policy
of telecommunications deregulation and the divestiture of AT&T
is leading to a profound transformation in the US telecommunications
infrastructure. Public policy at the federal level is now geared
toward letting market forces determine the pattern of investment
in telecommunications infrastructure. This supplements the policy
of "universal service," the goal of providing everyone (regardless
of location) low-cost and reliable telephone service. As a result,
new telecommunications systems are being built to serve large communications
users, most of whom are located in the nation's largest metropolitan
areas.
A growing movement to deregulate telecommunications systems is
occurring in other nations as well. As Robert Bruce has stated,
it is "becoming increasingly apparent that shifts in policy are
emulative, with deregulation and divestiture in the US, along with
privatization and liberalization in the UK and Japan, having effects
on other nations."(1)
INFORMATION CITIES
This movement towards competition in telecommunications is clearly
bound to strengthen the telecommunications infrastructure in those
cities that are centers for information-intensive industries. The
conventional wisdom that new communications systems would lead to
the demise of cities must be reconsidered in light of the emerging
pattern of telecommunications investment that is occurring in the
US, Western Europe and the Pacific rim. This paper addresses two
major issues: the impact of telecommunications deregulation on urban
development. and the role of telecommunications in the location
of advanced business and financial services.
Telecommunications systems, by allowing firms to overcome the traditional
limits of distance, permit what were once separate economic activities
to become highly integrated functions. Multinational firms, for
example, although headquartered in one location, produce and sell
a diversity of goods and services in numerous countries. More precisely,
information and computer systems enable a relatively small number
of people to control and coordinate production, marketing, and financing
from geographically remote points. Because of the widespread decentralization
of manufacturing and assembly operations, there has actually been
an increased need for a central headquarters responsible for the
policies and financial decision making that allow such dispersion
to occur. Noyelle and Stanbach have shown that such corporate headquarters
rely extensively on "advanced producer services," (e.g., finance,
law, accounting, management consulting and advertising) which are
predominantly situated in the central business districts of large
cities.(3) A small number of principal world cities provide the
sophisticated financial and information services that allow a firm
to operate globally. As a result, cities that specialize in international
finance and producer services have witnessed considerable growth
in their economic activity.
BOUNDED BY TELECOMS
The boundaries of a city's financial markets are now defined by
telecommunications systems rather than by the traditional boundaries
of time and space. In a recent report, the Group of Thirty (a New
York-based non-profit organization formed in 1978, whose members
are bankers, academics and economists) stated, "improved telecommunications
and the presence of the larger banks in several time zones have
created a continuous, round-the-clock market which responds instantaneously
to new developments."(4) This is one of the factors underlying London's
continued prominence as an international financial capital. "London's
position in between the US and Far Eastern time zones make it a
useful center for arbitrage between financial markets in those zones
(chiefly the markets of the USA, Japan and Hong Kong): dealings
on all those markets can be orchestrated from London in the course
of one deal day."(5) In addition, telecommunications systems are
now being used to link geographically separate stock and commodity
exchanges and leading to considerably longer trading days. For example,
the Chicago Mercantile Exchange is linked to a futures exchange
in Singapore, the Sydney Stock Exchange, and the London Stock Exchange
and to the National Association of Securities Dealers' share price
information on actively traded UK, US, and international stocks.
As Charles Kindleberger has stated, "the continuous reduction in
the costs and difficulties of transport and communication over the
last two hundred years has favored the formation of a single world
financial market."(6) The emergence of international finance centers
has facilitated the emergence of this global market: however it
has also weakened the role of the small and medium size city. The
headquarters of the independent firms that once thrived in smaller
cities are now subsidiaries of large, multinational companies. As
a result, their headquarters have been consolidated within larger
financial centers. Thus, communications and information technologies
are strengthening a small number of world cities while weakening
the traditional autonomy of many smaller ones.
While the initial development of financial centers has been spurred
by cultural, economic, and regulatory factors, a new optical fiber
telecommunications infrastructure is being built that will further
enhance the communications capabilities of national and international
financial centers. Although optical fiber systems have inherent
technological advantages over copper wire, satellite. and microwave
communication systems, the current state of the technology and the
economics of fiber favors high-volume point-to-point communications
- from one hub to another hub. As a result, the new optical fiber
systems are initially being built to serve the heavily used communication
routes, typically those linking major cities. This pattern of development
is in sharp contrast with communication satellites, where the economics
favor traffic from one point to multiple points or vice versa.
FIBERS ALONG THE TRACKS
In the US and other nations, optical fiber systems are being installed
along transportation rights of way, often following the railroad
routes established in the 19th century. MCI has built its Northeast
fiber system along the Amtrak right of way: Cable and Wireless is
using the right of way of the Missouri-Kansas-Texas Railroad to
connect the Texas cities of Austin. San Antonio. Dallas, and Fort
Worth, and RCI. a subsidiary of Rochester Telephone, is developing
a fiber optic system from Chicago to New York City that uses Conrail's
rights of way. As these examples show, the largest and most information
intensive cities are being linked by fiber first.
Moreover, within the core business districts of the largest cities
in the US, new infra-urban fiber optic systems are being built by
the Regional Bell Operating Companies and by new competitors seeking
to attract the information intensive firms located in key central
cities. New York Telephone has built three fiber optic networks
around Manhattan and an interborough fiber network that links the
counties adjacent to Manhattan. At the same time, Teleport Communications
Inc. has installed 240 kilometers of fiber that provides access
to its communications satellite park and also serves as a means
of intraregional communications. In the Los Angeles region. the
fiber network built for the 1984 Olympics provides an advanced regional
telecommunications infrastructure that can support the information
intensive firms in Southern California, and a new company has been
granted a franchise to build a 14-kilometre fiber system along Los
Angeles' Wilshire Boulevard corridor. Clearly, telecommunications
have not resulted in the economic decline of the largest central
cities in the US, but are being used to move information in. through,
and out of such cities with greater speed and efficiency. A similar
process is underway in the UK where, as Charles Jonscher has noted.
Mercury Communications designed its strategy on the assumption that
"initial customers will be businesses located within the city of
London."(7) Moreover, within the European Community, there are new
disparities in the availability of advanced telecommunications services,
with important consequences for regional economic development. John
Goddard and Anthony Gillespie have been at the forefront of identifying
this problem. "In spite of the obvious distance shrinking capacity
of telecommunications. it would seem that this form of technological
advance is reinforcing existing concentrations of economic activity
in the core regions of Europe, creating a new form of regional disparity
and preventing the Community rapidly reaching the necessary scale
economies of large information markets"(8)
In order to understand the effect of new urban-based telecommunications
systems on future patterns of growth, it is necessary to recognize
the types of activities and firms that are concentrated in a handful
of world cities. As we will demonstrate, advanced telecommunications
systems have and are continuing to encourage the global integration
of financial, legal and advertising services, based around a relatively
limited number of urban hubs.

Source: 1973-1981 Kang Cho, Multinational Banks, Their Identities
and Determinants, UMI Research Press, Ann Arbor, MI 1983;
1985, extrapolated from "Foreign Banking in the U.S.,"
American Banker, 19 February 1986. Does not include representative
offices.

Source: 1973-1981 Kang Cho, Multinational Banks, Their Identities
and Determinants, UMI Research Press, Ann Arbor, MI 1983;
1985, extrapolated from "Foreign Banking in the U.S.,"
American Banker, 19 February 1986.
As the graphs show, the number of US bank branches overseas and
foreign bank offices in the US has grown in recent years. This growth
reflects the dramatic increases in international trade, foreign
investment, and money market activity that technological advances
in transportation and communications have fostered. As a result
of these forces, commercial banks have opened offices in key markets
around the world and have established global networks that operate
on a 24-hour basis.
ECONOMIES OF SCALE
Paradoxically, while technological innovations allow firms to overcome
the constraints of time and space. the concentration of information-based
activities in global cities continues to intensify. By locating
in these major urban centers, commercial banks and related enterprises
benefit from the economies of scale inherent in centrally processing
the actions of globally based lenders and borrowers. For example,
the Clearing House Interbank Payment System (CHIPS), which is located
in New York City, handles over 100,000 international transactions
daily.
New York's role as a global city has resulted in its attracting
405 foreign bank offices, which is 43% of all such offices in the
US. This dominance is even more striking when one considers that
foreign bank assets in New York amount to over $248 billion, which
is 59% of all such assets in the US.
Although New York City plays a dominant role in the global economy,
a handful of other cities act as important gateways for location-specific
international trade and finance activities. Indeed, of the 55 cities
in which offices are located. 83% of the offices and 89% of the
assets are located in six. Both San Francisco, with its historic
role as a center for finance since the 19th century gold rush, and
Los Angeles, whose growth as a financial center is in part tied
to the ports of Los Angeles and Long Beach becoming the busiest
in America, facilitate the movement of trade to and from the Pacific:
Chicago has continued its historic role as a gateway to midwestern
markets and an important center of commodity trading: Miami has
become the gateway for Latin American trade: and Houston's growth
is tied to the development of oil in Mexico and Texas.
BRANCHES
Just as the location of foreign bank offices and assets reflects
the concentration of US-based international activity, the location
of US bank branches (which are the most common US bank facilities
overseas) and their assets highlight the concentration of foreign-based
international activity. Commercial banks prefer branches because
they are able to offer the full range of banking services and are
under the direct control of the parent bank. Moreover, their lending
limits are effectively higher than that for subsidiaries because
such limits are a function of the parent bank's capital.(9)
| U.S. Bank Branches Overseas |
| |
Number of
branches |
Assets ($
billion) |
| Europe |
|
|
Belgium
France
West Germany
Greece
Italy
The Netherlands
Spain
Switzerland
United Kingdom
|
9
12
18
21
22
3
15
12
68 |
7.4
10.3
6.2
2.3
4.5
1.0
3.9
2.8
112.0 |
| Total Europe |
180 |
150.4 |
| Caribbean |
|
|
Bahamas
Cayman Islands
|
74
91 |
47.9
37.0 |
| Total Caribbean |
165 |
84.9 |
| Asia |
|
|
Hong Kong
India
Indonesia
Japan
South Korea
Phillipines
Singapore
|
73
10
5
30
19
15
25 |
11.3
0.9
1.0
18.0
3.4
3.4
10.1 |
| Total Asia |
177 |
54.2 |
| All U.S. Branches |
916 |
329.2 |
|
| Source: Federal Reserve Board, Washington, DC. |
London's emergence as the largest center for Eurocurrency activity
has resulted in the UK having the largest concentration of branch
locations and assets: in fact, as a percentage of European countries
listed, London contains 74% of US branch assets and 38% of US branch
offices. The Group of Thirty has pointed out that Frankfurt, Zurich
and Paris also engage in a significant amount of foreign exchange
activity in Europe, but, as noted by the concentration of US branch
assets and offices, Europe's continental centers of international
trade and finance activity play a secondary role to the activities
in London.
Tokyo, Hong Kong and Singapore are the major centers of activity
in the Pacific rim. The distribution of activity among these cities
underscores the importance of the particular regulatory environment.
While Japan has historically restricted offshore capital market
activity. Hong Kong and Singapore successfully attracted these activities
because of their liberal financial regulations and historic ties
to international commerce and geographically central location. Many
observers expect, however, that if Japan continues to relax its
regulatory restrictions. Tokyo's stature as a global city will rival
that of London and New York.(10)
The attractiveness of flexible regulatory and tax requirements
in a telecommunications-based industry is also demonstrated by the
remarkable concentration of branch offices and assets in the Bahamas
and the Cayman Islands. By utilizing "shell" branches, often amounting
to little or no more than a street address, smaller hanks can "legally"
transact Euromarket activities from their home office and larger
banks can lake advantage of the lenient tax structure in the Caribbean.
Apart from financial institutions, other producer services are
also migrating to international financial centers. In the case of
advertising, the growth of multinational firms has created a demand
for agencies which can "shadow" their areas of distribution. Alexander
Kroll, Chief Executive of Young & Rubicam has said, "if you
don't have a complete set of worldwide resources, you're in danger
of being left out in terms of getting the best clients."(11) One
should note however, that the global distribution of offices is
not a proxy for the locus of corporate decision making or creative
enterprise. While some agencies are extremely centralized, with
the headquarter office maintaining strict control over the creation.
production, and distribution of material, others allow for varying
degrees of local autonomy.(12)
A review of the American Association of Advertising Agencies 1985
roster shows that 166 of the 679 member agencies had more than one
office. Of these branch offices, 750 were located in 163 foreign
cities. In both Europe and the Pacific rim there is a remarkably
even distribution of offices between the largest information hubs
of nation states. This locational pattern is consistent with the
notion that information hubs, as the locus for the greatest amount
of communications technology, are the most efficient and effective
centers for voice, video, and data
LAW FIRMS
Another means of examining the development of global information
hubs is to analyze the global location of law firms. Law firms,
once a highly localized profession, are increasingly following their
clients to new locations, often outside their home city or nation,
where their clients form agreements and draft contracts.
An analysis based upon a survey by the Legal Times of the 500 largest
US law firms reveals that 48 law firms have 72 offices in 11 European
cities and 19 law firms have 33 offices located in 10 Pacific rim
cities. These firms are largely concentrated in the same cities
as those for US branch banks. These are the largest information
hubs which bring together the greatest amount of global business
activities. In the case of the Pacific rim. Tokyo's role as a global
city suggests that more law firms would be expected to have a presence
there. However, foreign lawyers have - until recently - been restricted
from practicing in Japan.
This paper has examined two mutually reinforcing trends: the increased
investment in telecommunications infrastructure designed to serve
major metropolitan centers, and the growing are concentrated in
principal world cities. While a great deal of attention has been
given to the differences in communications capabilities between
developed and underdeveloped nations,(13) there is also a need to
recognize the effects of telecommunications policy on the development
of communications systems within advanced industrial nations. A
new global city is being created, linked by sophisticated telecommunications
systems, organized around a small number of principal urban centers,
and designed to serve the specialized needs of information intensive
firms. This has allowed the face-to-face transactions in major cities
to become converted into ideas and information that are electronically
transmitted on a round-the-clock basis. Deregulation is clearly
strengthening the comparative advantage of selected urban centers
that are already the hubs for leading financial and business services.
Moreover, regulatory policies are influencing the location of new
telecommunications systems. This phenomenon has been noted by Robert
Bruce: "administrations are aware that multinational enterprises
seek to locate their network nodes to take advantage of the most
flexible regulatory environments."(14)
Advanced communication and information technologies in a deregulatory
environment have profound consequences for the future pattern of
urban development. As demonstrated in this paper telecommunications
technologies are facilitating the globalization of world financial
markets and increasing linkages among principal world cities. The
emergence of fiber optic systems for international and interurban
communications is strengthening the telecommunications capacities
of large metropolitan centers, and finally, increased competition
in telecommunications will require policymakers to give greater
attention to the private sector's role in providing advanced telecommunications
services in cities.(15)
References
1 . Robert Bruce, "IIC Study of Telecommunications Structures."
Intermedia, vol. 13. no. 6. November 1985.
2. Mitchell L. Moss. "Telecommunications and
the Future of Cities." Land Development Studies, vol.
3, no. 1, 1986.
3. T. J. Noyelle and T. M. Stanbach Jr., The Economic Transformation
of American Cities. Rowman and Allenheld. Totowa. New Jersey.
US, 1984.
4. Group of Thirty. The Foreign Exchange Market in the 1980s.
New York. 1985.
5. N. Hewlett and J. Toporowski. All Change in the City.
Economist Publications. Special Report no. 222. London. 1985.
6. C. P. Kindleberger. Economic Response: Comparative Studies
in Trade, Finance and Growth, Harvard University Press. 1978.
7. Charles Jonscher. "Telecommunications Liberalization in the
United Kingdom." in M. S. Snow (ed.), Marketplace for Telecommunications:
Regulation and Deregulation in Industrialized Democracies. Longman.
New York. 1984.
8. John B. Goddard and Anthony E. Gillespie. Advanced Telecommunications
and Regional Economic Development. Center for Urban and Regional
Development Studies. University of Newcastle-upon-Tyne. UK. 1986.
9. Sarkis Khoury. Dynamics of International Banking, Prager,
New York, 1980.
10. Kunio Inoue. "Tokyo Opens Up: The Japanese Money Market." Euro-Asia
Business Review, vol. 5. no. 1. January 1986.
11. Richard Stevenson, "Ad Agency Mergers Changing the Business."
New York Times. 13 May 1986.
12. Roy King. "Multinational Marketers: Some Current Concerns."
in Advertising Age Yearbook. Cram Books. Chicago. Illinois.
US. 1984.
13. See Independent Commission for Worldwide Telecommunications
Development, The Missing Link. ITU, Geneva. Switzerland.
1985.
14. Bruce, ibid.
15. The author would like to acknowledge the valuable contribution
that Andrew Dunau has made to this research.
Originally published in Intermedia,
Volume 14, number 6, November 1986