Urban Growth, Information Technologies
and The Pacific Rim
Introduction
Cities provide the meeting ground for the face-to-face exchanges
that generate trade and commerce. With the advent of new communications
technologies, many observers have questioned the need for urban
centers since electronic communications makes it possible to sustain
regular contact and information flows over great distances without
direct personal contact.
This article argues that communications technologies, while fostering
geographic dispersion, are also strengthening a handful of principle
world cities. The emerging telecommunications infrastructure is
allowing a relatively limited number of cities to serve as gateways
to new information-based goods and services. To assess this urban
development process, we examine three factors effecting the growth
of Pacific Rim urban centers.
1. How are multinational firms influencing financial actives in
the Pacific Rim.
2. How are fiber and satellite communications systems affecting
the development of Pacific Rim financial Centers.
3. How are regulatory policies linked to the development of these
financial centers.
Cities, Financial Centers and the Pacific Rim
The fusion of telecommunications and computer technology allows
private firms to operate across broad geographic distances. Multinational
firms depend on advanced technologies to control and coordinate
production, marketing and financing on a global basis. By so doing,
a multinational firm's comparative advantage in either the production
or processing of goods and services can be fully exploited. For
multinational service firms, this comparative advantage often involves
their proprietary access to capital, timely information and/or managerial
and organizational expertise (Dunning and Norman, 1983).
The development of urban financial centers, which encompass information
intensive activities like finance, law, accounting, management consulting
and advertising. reflects the fact that cities provide a path for
multinational service firms to enter new markets. As service firms
expand globally, a handful of principal cities are emerging as gateways
that a) enable firms to access broader markets and b) enable firms
to efficiently control and coordinate their international activities.
As Noyelle and Stanback have noted in their analysis of American
cities, "…large and medium sized central places [are] becoming increasingly
specialized in the export of headquarters and producer services
that permit firms to organize, manage and control production elsewhere
(increasingly in production or consumer-oriented centers)" (Noyelle
and Stanback. 1983).
This phenomenon is demonstrated in the United Stales by analyzing
the location of foreign bank offices. 82% of foreign banks agency,
branch, and edge act offices arc located in the cities of New York,
Los Angeles, San Francisco, Chicago, and Miami. This distribution
is consistent with the role these cities play as gateways to international
trade and finance. Both San Francisco, with its historic role as
a center for financing the gold rush in the previous century, and
Los Angeles, whose expanding financial sector is in part tied to
the rapid growth in trade through the ports of Los Angeles and Long
Beach, are gateways to the Pacific Basin. In Chicago, the linking
of the Chicago Mercantile Exchange to the futures exchange in Singapore
underscores the internationalization of commodity trading. In Miami,
the rapid growth of foreign bank offices in this city reflects the
increased financial ties the United States has with Latin America,
and the dominance of New York City underscores its being a world
center for banking and securities activities.
Further, it is important to recognize that the global distribution
of offices in cities is not a proxy for the location of capital
or corporate decision making: rather. it is simply a proxy for where
firms can most efficiently coordinate or market goods and services
on a global basis. In fact, the location of capital for foreign
banks operating in the U.S. is highly concentrated in New York City,
which contains 91% of foreign bank branch deposits (American Banker.
1986).
Financial Centers in the Pacific Rim
The major financial centers in the Pacific Rim are Tokyo, Hong
Kong. Singapore, and (to a lesser extent) Sydney. In addition to
serving as the primary points of entry for financial institutions
wishing to access markets found in these cities, these centers also
serve as the primary points for the administrative control and coordination
of a firm's Pacific Rim activity. As a result, the concentration
of multinational service activity in these centers is far more intense
and dynamic than other Pacific Rim cities.
Of these major financial service centers, Tokyo is steadily becoming
the most dominant. As Japan's preeminent financial center, Tokyo
(like New York in the United States) is the focal point of Japans
remarkable capital base. The strength of this base has resulted
in Japanese banks, with a 25% share, being the largest international
lender of capital (Norman, 1986). Thus, it is little surprise that
Tokyo is the corporate headquarters of 11 of the world's 50 largest
banks. Moreover, the gross national product generated by Japan dwarfs
that of the other Pacific Rim nations combined. in 1981, Japan generated
69% of the Pacific Rim's gross domestic product (World Economic
Indicators, 1985).
Tokyo's rule as a financial center, however, has largely been constrained
by Japan's strict regulatory environment. For this reason, Hong
Kong, Singapore, and more recently Sydney have become major financial
centers for offshore capital market activity. Moreover, Hong Kong's
and Singapore's historic ties to international trade and commerce
activities and their centralized location in relation to other Pacific
Rim markets, make these centers appealing locations for establishing
the administrative operations of the largest multinational firms.
Further, the reliable and efficient transportation and communications
infrastructure in these cities permits an intense international
flow of people and messages
A survey of the ten largest U.S. banks highlights the importance
of financial and administrative centers in the Pacific Rim. For
each bank, their largest operations are in Tokyo, Hong Kong, and
Singapore, and for three of the banks surveyed equivalent operations
also exist in Sydney. And as centers for administrative activity,
three banks had regional offices in Tokyo, three in Hong Kong, and
Citicorp has regional offices in Tokyo, Hong Kong, and Singapore.
The concentration of the world's largest financial institutions
in these cities encourages further economic development by acting
as a "magnet" for complementary business services. Firms that provide
"producer services" (e.g., advertising, consulting, law) maintain
a physical presence in these locations, reinforcing the notion that
communications technology-supplements rather than substitutes for
face-to-face contact. Indeed, a physical presence reduces time differential
constraints inherent in telephone based contact, and disruptive
time delays involved in long distance travel.
Our analysis of the largest U.S. law firms shows that 19 firms
have a total of 34 branch offices in the Pacific Rim. The location
of these offices is predominantly in Hong Kong, followed by Singapore
and Tokyo. Although the growth of international financial activity
in Tokyo suggests that more law firms would be expected to have
a presence there, Japan's Practicing Attorneys Act of 1955 severely
restricts the presence of foreign lawyers. Thus a regulatory impediment
rather than a market impediment is constraining the growth of an
international legal community in Tokyo. However, Japan's recent
passage of a law allowing entry of foreign lawyers may change this
pattern (New York Times, 1986)
Advertising is an example of another service drawn to these financial
centers. In contrast to law firms, advertising agencies maintain
a presence in these centers to market products by firms that may
or many not be located in these centers. The essential purpose of
a multinational advertising agency is to offer clients an array
of marketing services anywhere in the world. The exceptional rate
of mergers over the last two years underscores the belief of the
largest advertisers that a global network is essential. After Saatchi
& Saatchi Company of London announced its acquisition of Ted
Bates Worldwide to form the world's largest advertising agency,
Donald Zuckert (the New York President of Ted Bates) announced that,
"we now have the resource to deliver to the major global corporations
for which we both work an unmatched depth of client service, creative
talent and media-buying muscle" (Stevenson, 1986).
Let us examine the distribution of the largest American advertising
agencies with branches in the Pacific Rim. With 19 agencies having
177 branch operations, the development of this multinational service
is far ahead of that for law. More importantly, their remarkably
even distributions within the financial centers of Pacific Rim nation-states
demonstrates the fundamental difference between a) requiring a physical
presence to support the financial activities that are concentrated
in a handful of world cities and b) requiring a physical presence
to access the markets of a nation-state.
Telecommunications and the Growth of Financial Centers
For multinational service firms, the value of their operations
is closely tied to their ability to communicate information rapidly
and efficiently among geographically separate sites. Moreover, information
traveling among these points is increasingly in the form of digital
communication. And the most efficient, reliable, and secure means
of transmitting digital communication is via fiber optics. Technological
and economic advantages associated with fiber optics have enabled
this technology to be considered the information user's "digital
highway."
The analogy of fiber optics serving as digital highways stems from
the fact that, like highways, fiber optic corridors are best suited
for facilitating high volume point-to-point traffic (Corrigan. 1986).
Thus, at the national level information-intensive countries like
the United States, Canada and Britain are rapidly installing fiber
optic corridors among cities where the concentration of information
service activity is highest. Ironically, the installation of fiber
optic systems often follows railroad rights-of-way, which formed
the backbone of the nineteenth century transportation infrastructure.
With technological improvements in the laying of fiber optic submarine
cables, there is now a rush to build fiber optic corridors that
span both the Atlantic and Pacific oceans. As is the case for the
construction of fiber optic cables within individual nations, these
cables are initially being built to serve those areas where information
intensive activities are greatest.
Telecommunications and the Pacific Rim
Dramatic increases in trade between Pacific Rim nations and the
United States present a serious challenge to the existing telecommunications
infrastructure. By year-end 1984, 70% of the transmission to the
Pacific Rim was via satellite and 30% via cable. And by 1987, it
is estimated that 76% of transmission will be via satellite and
24% via cable (Federal Communications Commission, 1980). Because
the Federal Communications Commission considers this dependence
on one medium of transmission to present risks, it has supported
the new Hawaii 4-Transpac-3 (HAV-4/TPC-3) fiber optic system. By
1991, this system is projected to shift the balance between satellite
and cable traffic to 56% satellite and 44% cable.
Unlike previous cable systems, however, the orientation of this
cable entails both national security as well as economic interests.
The previous cable followed a national security path from Hawaii
to Guam. But the HAW-4/TPC-3 cable incorporates both national security
and economic interests by having the TPC-3 link extend far into
the Pacific where it then branches in two directions (Logue, 1986).
The national security link runs to Guam and then on to the Philippines
via a branch called GP-2: the economic and trade connection extends
directly from Hawaii to Japan. By 1990. other key Pacific Rim centers
will be linked via a ring that will connect Guam, the Philippines,
Hong Kong, Korea and Japan. By 1994, Taiwan will also be connected.
While the design of the network appears to favor the northern countries
of the Pacific Rim, it is important to note that a cable entitled
ANZCAN connects Vancouver, Hawaii, the Fiji Islands, Sydney and
New Zealand. But because this is an analog cable, the Australian
Overseas Telecommunications Commission (OTC) and the New Zealand
Post Office have announced plans to build a 15,150 mile fiber optic
cable which will link these countries to North America by the mid
1990s. At an estimated cost of 1 billion dollars, this project demonstrates
the high stakes of being part of the emerging telecommunications
infrastructure.
In addition to these systems. Pacific Telecom Inc., Cable and Wireless
PLC and a Japanese consortium have announced plans to lay a fiber
optic cable entitled PPAC from Seattle, Washington to Japan. Along
this path, a spur to Alaska may be included for national security
reasons. This system underscores the expected demand for information-oriented
trade links between the United States and Japan. Indeed, in 1985
Japan accounted for 50% of Pacific Rim Trade with the United Slates,
but only one-third of AT&T's Pacific Rim circuits linked the
Unite States with Japan.
The PPAC cable is also significant because Cable and Wireless is
a British company that was privatized in 1981, and Pacific Telecom
is one of the largest non-Bell telephone companies. As a result,
this joint venture represents a key element of the emerging telecommunications
infrastructure that is not dominated by PTTs or tightly-regulated
national monopolies. Unhindered by concerns for providing universal
service, these private corridors are aimed directly at servicing
the multinational corporate user. As Cable and Wireless' chief executive
Sir Eric Sharp has noted. "We don't want to blanket the world, but
we want to be where the action is" (Brown, 1984).
In the case of Cable and Wireless, which was the original operator
of the international telecommunications services for the crown colonies
and other territories, being where the action is has resulted in
its forming a partnership with Teloptik Inc. to lay a fiber cable
across the Atlantic, its leasing and/or development of fiber optics
in the U.S., Canada and Britain, and its operation of external communications
in 36 countries and domestic communications in 16 countries. It
is conceivable that Cable and Wireless may be among the first private
carriers to offer a one stop alternative for multinational corporations
(replete with specialized services like packet switching, electronic
mail, and international private leased circuits) by the early 1990s.
The development of several submarine cables is underway in the
Pacific Rim. The recent announcements of the H-J-K and TASMAN-2
cables demonstrate that fiber optics is now being installed on an
intra-regional level between the most heavily traveled communication
points. Indeed, in 1980. 41% of South Korea's overseas telecommunications
messages were with Japan (Kirby, 1983). Also, as demonstrated by
the lengthy ASEAN cable, one can see how a communications infrastructure
can be used to further the development of a coalition whose goal
is to develop stronger economic and cultural lies.
Deregulation and Pacific Rim Financial Centers
Although the growth of world financial centers is due to a broad
array of locational, cultural and economic factors, financial and
telecommunications regulatory systems also affect the urban development
process. In Japan, the gradual loosening of finance regulations
is enabling Tokyo to become a financial center whose size and power
may ultimately rival those in London and New York. Through such
actions as opening up Japan's trust banking to foreign banks, loosening
regulations to permit brisk trading in overseas bond issues, and
allowing six foreign firms membership to the Tokyo Stock Exchange
and 22 additional firms to have non member status, the largest securities
and banking institutions in the world are either opening or expanding
operations in Tokyo (The Economist, 1986). Symbolic of this growth
is the investment bank Morgan Stanley, which opened operations with
a handful of employees in 1984. Since that time, Morgan Stanley
has rapidly expanded their operations and now employs 220 people.
If, as expected, Japan permits an off-shore yen market to develop
in Tokyo, Tokyo's financial center may influence Hong Kong's stature.
But a financial center such as Hong Kong, whose liassez faire regulatory
system and low tax rate will be difficult to match, will continue
to thrive in the future, especially if it serves as the link to
western trade and finance with China (Chira, 1986).
Telecommunications Deregulation and the Pacific Rim
Whether under the control of a nation's PPT or a regulated monopoly,
the development and management of telecommunications systems in
industrialized countries has typically pursued the principle of
providing affordable and reliable telephone service to as many locations
as possible. But with industrialized nations becoming increasingly
information- rather than manufacturing-oriented, there is more pressure
to allow market rather than regulatory forces to determine the pattern
of telecommunications investment. For those in favor of deregulation,
competition will not only insure low-cost service for business,
but will also encourage innovation and service diversification (Noam,
1986).
In the United States, deregulation of the telecommunications industry
has led to new investments in inter-city and intra-city communications
systems. Not surprisingly, those cities with the greatest quotient
of information-based service activities are being linked first as
well as having the most diversified intra-city systems (Moss, 1986).
As one looks toward the Pacific Rim, Japan has privatized the state-owned
Nippon Telegraph and Telephone (NTT). As a result, new firms such
as the Hughs-Mitsui-C. Itoh partnership are developing systems to
compete with NTT. Using developments within the U.S. as an indicator,
the most information-intensive cities within Japan will reap the
largest benefits. Moreover, these benefits will further facilitate
the growth of information-intensive Japanese cities
At the international level, the emergence of fiber optic submarine
cables as the most cost-effective means of sending high speed data
communication from point-to-point is having serious ramifications.
The International Telecommunications Satellite Corporation (Intelsat)
has historically relied on rate averaging between high and low volumes
of traffic to achieve its primary goal of providing universal connection.
The advent of fiber optic corridors, however, is threatening the
ability of Intelsat to price its satellite services along heavily
congested routes above their true costs. Moreover, the technological
configuration of the Intelsat network has been slow to incorporate
new technologies, such as Ku-band satellite transmission (Cowley
and Aronson, 1985).
These developments are seriously challenging Intelsat's ability
to continue providing universal connectivity. In an attempt to partially
meet this challenge, Intelsat has deregulated its International
Business Services (IBS). For the first time, private carriers will
be allowed to build earth stations and lease a portion of Intelsat's
satellite capacity for the purpose of digitally transmitting voice,
video, and data communication. Ultimately, this could symbolize
a first step in Intelsat facilitating customized point-to-multipoint
services. Indeed, while fiber optics has a comparative advantage
in transmitting point-to-point communication, satellite transmission
is still the preferred medium for point-to-multipoint communication.
A survey of four common carriers with plans to offer Pacific Rim
IBS in 1986 or 1987 showed that agreements were initially being
reached with the PTTs of Japan, Hong Kong, Singapore, and Australia.
This pattern of development highlights the concept that the most
advanced forms of communication technology migrate to those areas
where the concentration of information service activity is greatest.
As a result, movements toward deregulation will pose a serious challenge
to policy-makers as they attempt to assure the survival of universal
service.
Conclusion
By examining the relationship between the locational movements
of multinational service firms and the emerging telecommunications
infrastructure in the Pacific Rim, this article has sought to demonstrate
that communications technologies are not leading to urban decline
but rather are contributing to the growth of key financial centers
in the Pacific Rim that are the "information hubs" for multinational
firms. Moreover. it points to the increasing importance of telecommunications
in economic development strategies for cities. Finally, this article
highlights the need for business and industry to recognize the way
in which new information and communications technologies impinge
on policies that seek to control financial activities and telecommunications
systems.
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Originally Published in PTC Quarterly
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The Pacific Telecommunications Council